IT Services

IT Services

IT Services

Cloud, mobile, agile – these are all realities in government IT systems. These technologies and processes need to be fully understood and integrated so that their benefits can be realized without impacting existing, mission-critical legacy systems.

HighPoint develops software solutions using an adaptive model that includes agile, DevOps, and CMMI Level 3 appraised approaches. We work closely with our clients to tailor best practices that result in a predictable, efficient, and repeatable delivery methodology.

Why Clients Choose Us

Software Development

Our developers not only know technology, but work to understand the mission and business of our clients. We build tool-agnostic solutions that meet the needs of end users and integrate with legacy systems.


Our team is experienced in managing complex technology rollouts with open collaboration between technology vendors, IT and operational teams, and end users.


Introducing agile development into government IT environments is complicated. Through our software development work and formal coaching, we work with clients to help them understand how to take advantage of the flexibility and speed of agile approaches within their processes and IT environments.

Business Analysis/Process Improvement

Looking at development methodologies, database configurations, best practices, and more, we help clients improve how work gets done. We take a strategic look at what an agency has and where it needs to be — and chart a path to get it there using appropriate tools and processes.

Change Management

Our team applies industry-standard approaches to help clients ensure that new software and process introductions go smoothly and meet expectations.


Security is a necessary and key component of every engagement given the amount of personally identifiable and sensitive data our clients house and manage, Our team helps clients adopt secure software development life cycle (SDLC) practices and meet a variety of security protocols.


HighPoint helps clients understand their options when it comes to cloud solutions. Our team provides guidance on when and how it makes sense to move to a cloud solution for performance efficiency and cost savings.

Proven Results


Built STORES for the Department of Defense to manage over $2.1 billion worth of food to about military and DoD employees at over 550 locations worldwide.

IT Systems

Supported housing rental assistance IT systems that help 3.2 million low-income families.

Software and System Services

Provided software development, system and software analysis, configuration support, testing and troubleshooting, and more to the U.S. Department of State over the past 10+ years.

Document Management

Evolved document management efforts at the Government Printing Office to enable agencies from all three branches of government to self-publish exact duplicates of official documents for public consumption.

HighPoint Resources

GovLoop CX Guide: Defining Your Role in Government Customer Service
Federal Times Editorial Whitepaper - Omnichannel ready?
Government Executive Editorial Issue Brief - Three Strategies to Improve the Citizen Experience

HighPoint Highlights

Questions? We'll Put You On A Right Path!