Herndon, VA – March 11, 2022 – HighPoint, a provider of IT and customer experience services for government agencies, announced today that Scott Cragg has joined the company as Director of Strategic Growth. In this role he will serve as a bridge between HighPoint and its government customers to ensure a continual innovative focus that impacts customer experiences and citizen outcomes.
Cragg brings a depth of Federal IT leadership experience having previously served in CIO, CTO and Deputy Assistant Secretary roles at the Federal Retirement Thrift Investment Board, US Secret Service, Department of Veterans Affairs, National Geospatial-Intelligence Agency, and the Department of Housing and Urban Development.
“Scott brings an invaluable perspective to our team, helping us hone our solutions and communications and build a deeper customer intimacy,” said Ben Lanius, CEO. “We’re thrilled to have Scott support our business development and growth efforts.”
HighPoint implements IT solutions that improve business processes across a variety of agencies and missions including Health and Human Services, Department of Defense, Department of Treasury, State Department, and more. High Point solutions help deliver healthcare to citizens, support to our troops, and enable U.S. diplomacy and knowledge sharing.
“The HighPoint team has the unique ability to fully immerse themselves in a customer’s mission and as a result develop solutions that make an immediate impact,” said Cragg. “I’m looking forward to helping expand the exposure for this company and the value they provide customers.”
HighPoint helps government agencies elevate experiences. From contact centers and training to agile development and data services, our team works with government agencies to more efficiently integrate the people, processes and technology that help government deliver on the needs of citizens and employees. HighPoint delivers services for government clients including the Centers for Medicare and Medicaid Services, Office of the Comptroller of Currency, Department of State, and the Defense Logistics Agency.
HighPoint is a privately held company with offices in Indianapolis, Indiana; Baltimore, Maryland; and Herndon, Virginia. Learn more at www.highpointglobal.com.