Indianapolis, IN – February 8th, 2022 – HighPoint announced today that it has been appraised at Level 3 in Development and Level 2 in Services of the CMMI Institute’s Capability Maturity Model Integration (CMMI)®. The appraisal was performed by BG Solutions and Services, LLC.
CMMI is a capability improvement framework that provides organizations with the essential elements of effective processes that ultimately improve their performance.
Level 3 in Development: An appraisal at maturity level 3 indicates the organization is performing at a “defined” level. At this level, processes are well characterized and understood, and are described in standards, procedures, tools, and methods. The organization’s set of standard processes, which is the basis for maturity level 3, is established and improved over time.
Level 2 in Services: An appraisal at maturity level 2 indicates the organization is performing at a “managed” level. At this level, projects have ensured that processes are planned and executed in accordance with policy; the projects employ skilled people who have adequate resources to produce controlled outputs; involve relevant stakeholders; are monitored, controlled, and reviewed; and are evaluated for adherence to their process descriptions.
HighPoint helps government agencies elevate experiences. From contact centers and training to agile development and data services, our team works with government agencies to more efficiently integrate the people, processes and technology that help government deliver on the needs of citizens and employees. HighPoint delivers services for government clients including the Centers for Medicare and Medicaid Services, Office of the Comptroller of Currency, Department of State, and the Defense Logistics Agency.
HighPoint is a privately held company with offices in Indianapolis, Indiana; Baltimore, Maryland; and Herndon, Virginia. Learn more at www.highpointglobal.com.