RESTON, VA – May 20, 2015 – HighPoint Global®, a nationally recognized management solutions company specializing in elevating the citizen experience (CX) through improved constituent services, announced today that D.J. Dart has joined the company as a business development executive. In this role, he will continue to expand the presence in the federal market through the acquisition of new contracts and strategic relationships.
D.J. brings nearly 20 years of expertise in public sector information technology, account management and business development.
Prior to joining HighPoint, D.J. spent a decade at HP Enterprise Services where he led strategic business development with delivery oversight for the Department of Homeland Security, Department of Justice, and Foreign Affairs segments.
“We are excited to welcome D.J. to the HighPoint team,” said Senior Vice President, Tom Miller. “He brings a wealth of expertise and is a trusted partner in the industry with established relationships. His deep understanding of customer missions and challenges will help us in providing solutions that meet both the needs of agencies as well as their constituents.”
About HighPoint Global®
HighPoint Global® is a nationally recognized management solutions company specializing in improving the citizen experience (CX) through improved constituent services – that unique intersection of where the government meets the citizen in providing public services. We receive over 110,000 multi-channel touchpoints every day for U.S government agencies to facilitate better service and communication across all channels with citizens more effectively and efficiently. The result is better ‘customer experience’ for citizens. We helped one Federal agency consistently achieve end-user customer satisfaction scores of 95% out of 100%. We have experienced exponential growth – 180% over the last five years increasing revenues from around $1.5M to approximately $100 million in 2014. Our innovative solution, called eleVate The Citizen Experience™ enables our customers to better serve and communicate with their constituents as effectively and efficiently as possible.
The key to our success and the success of our customers is our people – we hire the best of the best to provide customer service representative training development and delivery, content writing and scripting, technology tools deployment and management, sophisticated program and project management methodologies, IT infrastructure and systems integration and quality assurance services for call centers, helpdesks, online websites and much more. HighPoint is among the top five, and one of the fastest growing constituent services providers to the Federal government. HighPoint is a privately held company founded in 2006 and headquartered in Indianapolis with offices in Baltimore and Reston, Virginia. HighPoint was recognized in the Inc. Magazine Top 500 Fastest Growing Private Companies in America in 2014 as #30 overall, #3 in Business Services and #2 in Government Services. The American Business Awards also recognized HighPoint with a 2014 Stevie Award for being one of the Fastest Growing Companies in America. The Washington Technology Magazine Fast 50 recognized HighPoint as the sixth fastest growing government contractor in 2014. For additional information about HighPoint, visit https://highpointdigital.com/