Citizen Experience Takes Center Stage in Public Sector

2018-08-02T14:00:53-04:00May 1, 2018|Advanced analytics, awards, blog, Cal Shintani, citizen experience, cross-agency priorities (CAP), cx, GovExec Customer Experience Summit, highpoint, LinkedIn, news, Thought Leadership|

The goal of improving citizen experience (CX) within the public sector is gaining momentum, in ...