HighPoint CX Leader Wins Service to the Citizen Award
HighPoint Director of Customer Experience, MaryAnn Monroe, has been announced as a Service to the ...
HighPoint Director of Customer Experience, MaryAnn Monroe, has been announced as a Service to the ...
First, they don't have to start from scratch. Federal government agencies are working to meet ...
Citizen trust in the government is near an all-time low. The President’s Management Agenda (PMA), released March 20, ...
By MaryAnn Monroe, Director of Customer Experience, HighPoint Global Since 1985, the first week in ...
Best practices in communicating with citizens these days rely on omnichannel strategies. This involves understanding ...
Digital service integration is a top goal for many government agencies. Citizen expectations of ...