Digitization brings changes to CSR training
Ever-growing numbers of contact centers are embracing digital channels to provide customers with access to ...
Ever-growing numbers of contact centers are embracing digital channels to provide customers with access to ...
How to identify the best-fit candidates for your center. What leader wouldn’t love to fill ...
Hiring temporary workers for spikes in contact center demand is common. Companies across industries do ...
Indianapolis, IN – May 9, 2018 - HighPoint Global®, the citizen experience companyTM, today announced ...
Recently, the CEO CFO Magazine editors spent time with HighPoint Global’s CEO Ben Lanius. To ...