Video: A Powerful Tool for Connecting Citizens to Your Mission
Eighty-five percent of all Internet users watch videos online. Nearly one-third of all Internet users—a ...
Eighty-five percent of all Internet users watch videos online. Nearly one-third of all Internet users—a ...
IT operations, while not citizen facing, are at the heart of government agencies. IT operations ...
Modernization is at the forefront of the government’s agenda, with virtually every agency being ...
The American Customer Satisfaction Index (ACSI) recently released the results of its latest survey. The headlines declared that customer ...
By Cal Shintani, Chief Growth Officer at HighPoint Global While the federal government hasn’t traditionally ...
The federal government is making progress on the customer experience (CX) goals laid out in the President’s Management ...