interviews

Refining the Hiring Process

Nate Durham2018-07-30T12:50:29-04:00June 14, 2018|Advanced analytics, blog, careers, citizen experience, contact center, Contact Center Training, cx, CX Resources, employee engagement, employee experience, highpoint, human resources, In the News, interviews, john loughlin, magazine, news, Operations, Organization, social media, Strategy, training, Vice President|

How to identify the best-fit candidates for your center. What leader wouldn’t love to fill ...

How to Get Lasting Benefits from Temporary Employees

Nate Durham2018-07-30T15:22:57-04:00June 12, 2018|Advanced analytics, blog, careers, citizen experience, contact center, Contact Center Training, highpoint, human resources, In the News, interviews, john loughlin, magazine, news, Operations, training, user experience|

Hiring temporary workers for spikes in contact center demand is common. Companies across industries do ...

Technology Is A Driving Force In Indiana

HighPoint2018-04-13T20:21:01-04:00February 12, 2018|Ben Lanius, blog, CEO, community, highpoint, In the News, indiana, interviews, news|

This article was originally published in Chief Executive by Indiana Economic Development. When California’s Salesforce ...

CEOCFO Magazine Interviews HighPoint Global CEO Ben Lanius

Nate Durham2014-08-18T15:10:19-04:00August 18, 2014|achievements, blog, conference, highpoint, interviews, magazine, news, Technology|

Recently, the CEO CFO Magazine editors spent time with HighPoint Global’s CEO Ben Lanius. To ...