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    Category: ICMI

    in ICMI, In the News, new site, news, News & Events, training0by
    1362

    Lead Instructional Designers to Present at ICMI Conference

    Lead instructional designers Christy McBride and Stacy Ricks will present, From Classroom to Computer: Training New Hires in the Virtual Setting at the virtual ICMI conference on April 21.   The session…

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    in awards, blog, citizen experience, contact center, cx, highpoint, ICMI, In the News, news, News & Events0by
    2951

    HighPoint Employee Named Best Contact Center Agent Award Finalist

    HighPoint Senior Customer Service Representative, Helen Breder-Greve, has been selected as a finalist for the ICMI Global Contact Center Awards in the category of Best Contact Center Agent. Through her…

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