HighPoint Partners with UiPath to Improve Citizen Experiences through Automation
Partnership enables government agencies to achieve operational effectiveness and improve customer experiences through RPA Herndon, ...
Partnership enables government agencies to achieve operational effectiveness and improve customer experiences through RPA Herndon, ...
IT operations, while not citizen facing, are at the heart of government agencies. IT operations ...
There's no death knell for CSRs yet, says Doug Taylor. Forecasters have been sounding the ...
Ever-growing numbers of contact centers are embracing digital channels to provide customers with access to ...
Federal agencies are increasingly looking to digitization to better serve today’s citizens. Some agencies have ...