Customer Service Representatives

A Recipe for Customer Service Success: RTSA, CMS, and CSRs

Nate Durham2020-04-09T14:11:10-04:00November 26, 2019|Advanced analytics, CMS, Customer Service Representatives, cx, HP insights, Sudhir Pucha|

Despite myriad opportunities to interact with companies via email, SMS, and chatbot, many customers still ...

Agility. Innovation.

Experience > Delivered.

Agility. Innovation.

Experience > Delivered.

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