Here’s What Feds Can Learn About CX from Local Government
First, they don't have to start from scratch. Federal government agencies are working to meet ...
First, they don't have to start from scratch. Federal government agencies are working to meet ...
Citizen trust in the government is near an all-time low. The President’s Management Agenda (PMA), released March 20, ...
The federal government is making progress on the customer experience (CX) goals laid out in the President’s Management ...