HighPoint Adds CX Leader to Accelerate Federal Contact Center Transformation Efforts
Herndon, VA – April 15, 2021 – HighPoint, a provider of IT and customer experience ...
Herndon, VA – April 15, 2021 – HighPoint, a provider of IT and customer experience ...
Eighty-five percent of all Internet users watch videos online. Nearly one-third of all Internet users—a ...
HighPoint Director of Customer Experience, MaryAnn Monroe, has been announced as a Service to the ...
HighPoint Senior Customer Service Representative, Helen Breder-Greve, has been selected as a finalist for the ...
The American Customer Satisfaction Index (ACSI) recently released the results of its latest survey. The headlines declared that customer ...
There's no death knell for CSRs yet, says Doug Taylor. Forecasters have been sounding the ...