About Us

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About HighPoint

HighPoint is a provider of federal IT and customer experience solutions. We help citizens get access to healthcare, feed troops around the world, and promote U.S. social diplomacy through IT services, contact center support, training and digital and media services. We were founded in 2006 by Ben Lanius with the spirit of transforming how agencies connect with the people they serve to deliver on mission-critical objectives.

HighPoint is privately held with 300 passionate employees across offices and locations in Indianapolis, Indiana; Baltimore, Maryland; and Herndon, Virginia.


Did You Know?

HighPoint is considered a small business under NAICS code 519130 Internet Publishing and Broadcasting and Web Search Portals. The code can be used primarily for  (1) publishing and/or broadcasting content on the Internet exclusively or (2) operating Web sites that use a search engine to generate and maintain extensive databases of Internet addresses and content in an easily searchable format. They provide textual, audio, and/or video content of general or specific interest on the Internet exclusively. 

Our Services

We are committed to delivering mission-critical solutions that improve customer service for our clients and the people they serve. We bring agility, innovation, and experience to transform government touchpoints and elevate experiences.

Our Certifications

Assessed at CMMI Level 3 for Development and Level 2 for Services


ISO 9001:2015 certification


Our People

Our work to deliver for our clients begins with our employees. We focus on our employees’ experience because happy, engaged employees mean great results for our clients.

Transform Your Touchpoints

Contact us to elevate your agency’s citizen experience.