Transforming Government Solutions

Transforming Government Solutions

Our mission is to understand our clients, anticipate their needs and deliver trusted, comprehensive solutions that exceed expectations.

  • Latest News

    Latest News

    We’re pleased to announce the 2023 HighPoint scholarships have been awarded to Milena Terrel and […]

    We’re pleased to announce the 2023 HighPoint scholarships have been awarded to Milena Terrel and […]

Transforming Government Solutions

Transforming Government Solutions

Our mission is to understand our clients, anticipate their needs and deliver trusted, comprehensive solutions that exceed expectations.

  • Latest News

    Latest News

    HighPoint expands federal footprint into FCC with wide-ranging application development support IDIQ contract Herndon, VA […]

    HighPoint expands federal footprint into FCC with wide-ranging application development support IDIQ contract Herndon, VA […]

ABOUT HIGHPOINT DIGITAL

We are an IT and Customer Experience solution provider to the Federal Government.

We elevate experiences by delivering Information Technology services, contact center support, training, and media services that conquer challenges through applied agility, innovation experience.

Contact Center Support

HighPoint has 10+ years of contact center optimization experience, supporting over 15 contact centers and over 15,000 Customer Service Representatives

Agile Application Development

Our Agile Development approach is team-centric, holistic from architecture and design to modernizing software development processes

Digital Government

Experts in designing and building platforms, mobile apps, websites, video content and social media to engage and inform citizens and federal employees

Data Services

Highly skilled in providing innovative solutions for our customers, building, managing, and modernizing infrastructures for data aggregation, analysis, visualization and reporting

Training

HighPoint has 15+ years delivering training products to 20,000 users while exceeding SLAs and maintaining a 99.3% quality score and a 96% learner satisfaction score

OUR CAPABILITIES

HighPoint Digital’s
Service Offerings

All our services are integrated to provide the most efficient outcomes, improve quality, delivery and ease of citizen engagement

Contact Center Support

HighPoint has 10+ years of contact center optimization experience, supporting over 15 contact centers and over 15,000 Customer Service Representatives

Agile Application Development

Our Agile Development approach is team-centric, holistic from architecture and design to modernizing software development processes

Digital Government

Experts in designing and building platforms, mobile apps, websites, video content and social media to engage and inform citizens and federal employees

Data Services

Highly skilled in providing innovative solutions for our customers, building, managing, and modernizing infrastructures for data aggregation, analysis, visualization and reporting

Training

HighPoint has 15+ years delivering training products to 20,000 users while exceeding SLAs and maintaining a 99.3% quality score and a 96% learner satisfaction score

OUR CAPABILITIES

HighPoint Digital’s
Service Offerings

All our services are integrated to provide the most efficient outcomes, improve quality, delivery and ease of citizen engagement

Our Partners

Our Partners

Our Proof

HighPoint has a long history of providing innovative and effective IT and customer experience solutions to the federal government. Here are some case studies that show how HighPoint’s solutions have helped agencies meet their goals.

Our Proof

HighPoint has a long history of providing innovative and effective IT and customer experience solutions to the federal government. Here are some case studies that show how HighPoint’s solutions have helped agencies meet their goals.

OUR IMPACT

Our Work Impacts Millions Of Citizens Every Day

11 MILLION PEOPLE through HUD
systems living in multi- housing facilities

203 MILLION
CITIZENS using the
federal banking system

2 MILLION TROOPS across 550 global locations through food ordering and receipt system

60 MILLION MEDICARE
BENEFICIARIES accessing health care daily

8.5 MILLION
CITIZENS accessing
regulations daily

OUR IMPACT

Our Work Impacts Millions Of Citizens Every Day

11 MILLION PEOPLE through HUD
systems living in multi- housing facilities

203 MILLION
CITIZENS using the
federal banking system

2 MILLION TROOPS across 550 global locations through food ordering and receipt system

60 MILLION MEDICARE
BENEFICIARIES accessing health care daily

8.5 MILLION
CITIZENS accessing
regulations daily

C.A.R.E.S. VALUES

Our Clients and Values

Our C.A.R.E.S. values inform how we conduct business with clients, partners and within our organization

CLIENT FIRST

We make decisions in favor of our clients without exception

AGILITY

We are committed to a culture of moving quickly to solve problems

RESPECT

We inclusively respect people, value diversity and committed to equality and openness

ENTREPRENEURSHIP

We foster a culture of innovation and better ways to do things

SERVICE

We value and recognize contributions to our communities and the countries we serve

Government Printing Office
CLIENT FIRST

We make decisions in favor of our clients without exception

AGILITY

We are committed to a culture of moving quickly to solve problems

RESPECT

We inclusively respect people, value diversity and committed to equality and openness

ENTREPRENEURSHIP

We foster a culture of innovation and better ways to do things

SERVICE

We value and recognize contributions to our communities and the countries we serve

Government Printing Office
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